I am the sole caregiver for my parents, who both have advanced dementia. My Dad entered the terminal phase about a week ago, and I have been completely consumed with providing round-the-clock care. We started home hospice today.
Some of our family is going to visit this weekend to help so I don't have to keep doing everything alone. That will give me some time to fill the outstanding orders and get them shipped out.
There are about 15 or 20 folks with outstanding orders, and I'll give everyone the same choice:
1) give me a few more days, and I'll give you double what you ordered;
or
2) receive an immediate refund
If you are one of the people with an outstanding order and you want a refund, email me and let me know, and I'll take care of it as soon as I see it. If you're willing to wait, just sit tight and I'll try to get all the orders shipped out on Monday.
I sincerely apologize for this shutdown and the delays it caused.
EDIT: Folks, do NOT do a charge back against me! There's no reason at all to do that, all you have to do is simply email and ask for a refund. It is completely out of line to do a charge back against me rather than simply letting me give you an immediate refund.
Best,
James